Analyst: Southwest’s Outdated Automation System to Blame for Flight Cancellations

Don Ma
By Don Ma
December 27, 2022NTD Business

Thousands of people have been stranded this holiday weekend after Southwest Airlines canceled more than 2,000 flights amid extreme winter weather conditions.

According to flight tracker FlightAware, the Dallas, Texas-based airline canceled approximately 2,897 flights as of 22:03 p.m. ET Monday, making up at least 71 percent of its scheduled flights for the day. That is more cancellations than any other airline.

Jay Ratliff, an aviation expert for more than three decades talks explains what went wrong at Southwest.

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