British Airways says flights are being disrupted by a “technical issue.”
Information from Heathrow, Britain’s busiest airport, shows some trans-Atlantic flights delayed Thursday by several hours and what the airline described as a “very small” number of flight cancellations overnight, disrupting an unknown number of passengers.
The airline said in a statement that “our teams are working hard to resolve a technical issue which is affecting some of our flights.” It didn’t disclose the nature of the issue.
The carrier said it was re-booking some customers onto alternative flights and offering hotels to those who are “unable to continue their journeys.”
Customers have been asked to refer to the British Airways website to check their flight status. The airline said it was “very sorry for the disruption” to passengers’ travel plans.
It is the latest in a series of systems failures suffered by the airline in recent years.
In August, an IT glitch caused the cancellation of more than 100 flights and disrupted the travel plans of tens of thousands of passengers.
Travelers around the world also were stranded in May 2017 when a global computer failure grounded hundreds of British Airways flights over three days.
British Airways meanwhile suffered strikes this summer that led to the cancellation of almost all its flights for days.
The CNN Wire contributed to this report.
