Maricopa County Releases More Information on ‘Printer Issue’ Following Lawsuit

Authorities in Maricopa County, Arizona, have addressed a widespread problem that occurred with tabulation equipment on Election Day at dozens of polling sites across the county.

On Tuesday, election officials in the county said that tabulators in roughly 20 percent of polling sites were malfunctioning. Later in the day, the Maricopa County Elections Command Center said in a statement that “printer settings” were the cause.

In a joint statement on Wednesday, Maricopa County Board of Supervisors Chairman Bill Gates and Vice Chairman Clint Hickman released more details on the issue, saying the ballot-on-demand printers were used previously and had correctly operated during the 2022 primaries in August.

“The printer settings for the Ballot-On-Demand printers at Vote Centers were the same ones we used in the August Primary,” the chair’s statement reads. “The paper was the same thickness. Prior to the General Election, the Elections Department test-printed and test-tabulated hundreds of ballots without issue.”

The issue impacted “less than 7 percent of Election Day voters”—or “about 17,000 ballots”—that were dropped into secure slots at the tabulators, the statement noted.

It also added that officials are committed to fully investigating the incident and digging into “the root cause of what happened” so similar problems can be avoided in the future.

Despite a widespread issue with tabulation equipment in Arizona’s most populous county, voters were still able to vote at locations with defective machines, although the ballots would be placed in a separate box.

“The good news is election administration has built-in redundancies—backup plans when things don’t go as planned. This enables all valid votes to count even if technology, on occasion, fails,” according to the chair’s latest update.

“Voters impacted by the printer issue had several ways to cast their ballot yesterday, including dropping their completed ballot into a secure box (door 3) on-site. Those ballots will be verified as legitimate and then tabulated at MCTEC. That process is already underway,” they added.

Local Republicans and candidates have sharply criticized county officials over the tabulation issues in the pivotal state.

The campaigns for Republican gubernatorial candidate Kari Lake, Republican Senate candidate Blake Masters, and the Republican National Committee (RNC), sued Maricopa County over the widespread problems with tabulation equipment.

An emergency motion (pdf) to extend voting hours filed by the RNC, the National Republican Senatorial Committee, former state lawmaker Jill Norgaard, as well as Masters and Lake, was rejected on Tuesday by a judge in Arizona, who stated that “the court does not have evidence there was a voter who was precluded the right to vote.”

As of early Thursday, the final count of the state’s gubernatorial race between Lake and Democrat Katie Hobbs is still not known. Also, the race between Democrat Sen. Mark Kelly and Republican challenger Blake Masters is still pending.

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