LOS ANGELES — An airline says a Tokyo-bound flight returned to Los Angeles hours into the journey after the crew discovered that one of the passengers had boarded the wrong plane.
A statement from All Nippon Airways says the pilot decided to return to the originating airport as part of the airline’s security procedures.
Flight 175 left Los Angeles International Airport at 11:36 a.m. Tuesday and returned to LAX at 7:33 p.m.
Model Chrissy Teigen was aboard and live-tweeted the developments. She wondered on Twitter why the plane was turning around four hours into the 11-hour flight.
a flying first for me: 4 hours into an 11 hour flight and we are turning around because we have a passenger who isn’t supposed to be on this plane. Why…why do we all gotta go back, I do not know
— christine teigen (@chrissyteigen) December 27, 2017
— christine teigen (@chrissyteigen) December 27, 2017
Police were interviewing all the people seated around the mystery person once we got off the plane. Why would they do this! I MUST KNOW MORE
— christine teigen (@chrissyteigen) December 27, 2017
We live here now. This is our new life pic.twitter.com/ero7e5kFOm
— christine teigen (@chrissyteigen) December 27, 2017
ANA says it’s trying to determine how the passenger boarded the wrong flight.
In an apology to inconvenienced passengers, the airline says it takes pride in customer service and failed on this flight.
My first tweet can’t be more epic than this: just survived an 8-hour LAX-LAX flight with @chrissyteigen and @johnlegend on #ANA #NH175 pic.twitter.com/yY0vIqfcja
— Raffy (@Raffywu) December 27, 2017
— christine teigen (@chrissyteigen) December 27, 2017