USPS ‘Operation Santa’ Goes Digital

Tiffany Meier
By Tiffany Meier
December 4, 2018US News

Operation Santa™ is back and it’s gone digital.

There are two versions of USPS’s Operation Santa™ being offered to customers in select locations—Legacy Operation Santa and Digital Operation Santa.

Each year, children and families send hundreds of thousands of letters to Santa, asking for all sorts of things.

“When you read some of the letters, sometimes it’s heartfelt, right? ‘We don’t have a Christmas tree’ and you know, ‘bring mommy a Bible,’ and ‘can you bring my little brother some cars?’ So you know, it pulls at your heartstrings,” Marty Chavez with the USPS told FOX news.

Operation Santa™ allows individuals and organizations to send responses and gifts in Santa’s place.

The operation has been around for over 100 years.

It began in 1912 when Postmaster General Frank Hitchcock authorized local postmasters to allow postal employees and citizens to respond to the letters. It became known as Operation Santa™.

In 2017, the first Operation Santa™ in New York went digital.

This year, the agency has expanded the program to a total of seven post office locations across the country.

In addition to New York, people can also participate in Washington, Pittsburgh, Indianapolis, San Diego, Austin, and Phoenix.

Chavez explains how it works.

“Those letters will be uploaded to a digital database and then people will be able to go online [at] and be able to take a look at those letters,” Chavez said.

Starting on Dec. 3, you too can adopt a letter by visiting and help to make a magical Christmas for a child or family.

“I think this has the opportunity to just go nationwide this year and really, really help out a lot of kids who may not necessarily have a Christmas,” Chavez said.

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