AT&T Customers Can Claim up to $7,500 in Data Breach Settlement

AT&T customers affected by two major data breaches in 2024 can now file claims for compensation in a $177 million class-action settlement.

Rudy Blalock

Published: 8/16/2025, 10:22:23 AM EDT

AT&T Customers Can Claim up to $7,500 in Data Breach Settlement — A visitor walks past U.S. multinational telecommunications AT&T logo at the Mobile World Congress, the telecom industry's biggest annual gathering, in Barcelona on Feb. 27, 2023. (Paul Barrena/AFP via Getty Images)

AT&T customers affected by two major data breaches in 2024 can now file claims for compensation in a $177 million class-action settlement that could pay eligible customers up to $7,500.

AT&T announced last March that they determined that "AT&T data-specific fields were contained in a data set released on the dark web approximately two weeks ago." The breach impacted approximately 7.6 million current AT&T account holders and approximately 65.4 million former account holders, with the compromised data appearing to be from 2019 or earlier.

A second breach was revealed in AT&T's July 2024 announcement, where the company stated it "learned that customer data was illegally downloaded from our workspace on a third-party cloud platform." This incident involved "files containing AT&T records of calls and texts of nearly all of AT&T's cellular customers" between May 1, 2022, and Oct. 31, 2022.

Settlement Details

Judge Ada Brown of the U.S. District Court for the Northern District of Texas issued preliminary approval for the $177 million settlement.

The settlement allocates $149 million for the March 2024 data breach and $28 million for the July 2024 breach.

According to settlement information, there are two settlement classes.

The AT&T 1 Settlement Class includes all living persons in the United States whose data were included in the March 2024 breach. Such data include names, addresses, telephone numbers, email addresses, dates of birth, account passcodes, billing account numbers, and Social Security numbers.

The AT&T 2 Settlement Class covers AT&T account owners or line users whose data was involved in the July 2024 breach, including telephone numbers and interaction records.

Compensation Amounts

According to the settlement terms, AT&T 1 Settlement Class members can claim either documented loss cash payments of up to $5,000 for losses that occurred in 2019 or later, or tiered cash payments. Members who had their Social Security numbers included in the breach are eligible for Tier 1 Cash Payment, which "shall be five (5) times the amount of a Tier 2 Cash Payment" for those whose Social Security numbers were not included.

AT&T 2 Settlement Class members can file documented loss cash payment claims of up to $2,500 for losses occurring on or after April 14, 2024, or choose "Tier 3 Cash Payment" as an alternative.

According to the settlement information, "overlap settlement class members" who were affected by both breaches may be eligible for benefits from both settlement classes, potentially reaching the maximum $7,500 compensation.

How to File Claims

According to the settlement website, eligible customers must submit a claim form that is submitted or postmarked on or before Nov. 18. The settlement states this is "the only way to receive a Settlement Class Member Benefit from the Settlement."

Notices are being emailed to eligible customers from [email protected], with Kroll Settlement Administration handling the process. Customers with questions can call (833) 890-4930.

Important Deadlines and Options

Eligible customers have several options. They can exclude themselves by opting out, which must be mailed and postmarked on or before Oct. 17. They can also object to the settlement, with objections needing to be mailed and postmarked on or before that date.

The court will hold a final approval hearing on Dec. 3 at 9:00 a.m. CT to determine whether to approve the settlement.

Actual payment amounts will depend on the total number of valid claims submitted and administrative costs.