Comcast Offering Cash Payouts in $117.5 Million Data Breach Settlement: Here's How to Claim Yours

Eligible customers can file a claim for reimbursement of documented out-of-pocket losses, compensation for lost time, or an alternative cash payment.

Rudy Blalock

Published: 5/15/2026, 9:18:14 AM EDT

Comcast Offering Cash Payouts in $117.5 Million Data Breach Settlement: Here's How to Claim Yours — The NBC and Comcast logo are displayed on top of 30 Rockefeller Plaza, formerly known as the GE building, in midtown Manhattan in New York on July 1, 2015. (Brendan McDermid/Reuters)

Comcast has agreed to pay $117.5 million to resolve a class-action lawsuit over a 2023 cybersecurity breach that exposed the personal information of millions of Xfinity customers, and the claims process is now open.

The settlement stems from an October 2023 incident in which an unauthorized third party gained access to customer data, according to the official settlement website comcastbreachsettlement.com. The exposed information included usernames, passwords, contact information, dates of birth, and the last four digits of customers' Social Security numbers, according to a notice Comcast sent to affected customers.

The lawsuit alleged that Comcast "failed to properly protect personal information" and had "inadequate data security.” The company has denied any wrongdoing or violation of law.

Current or former Comcast customers who received a data breach notification from the company on or around Dec. 18, 2023, are automatically included in the settlement class. Those individuals may be eligible to file a claim for a cash payout.

What Can Eligible Customers Receive?

The $117.5 million fund is designed to cover several types of relief. Eligible customers can file a claim for reimbursement of documented out-of-pocket losses, compensation for lost time, or an alternative cash payment. In addition, all settlement class members have already been issued an enrollment code for Identity Defense Services and Restoration Services—an automatic benefit that can be activated once the settlement is finalized.

Claims must be submitted online or postmarked by Aug. 14, 2026. Customers can file at comcastbreachsettlement.com or contact the settlement administrator by phone at (833) 319-2401 or by mail at Hasson v. Comcast Cable Communications LLC, c/o Kroll Settlement Administration LLC, P.O. Box 5324, New York, NY 10150-5324.

Other Options for Those Who Don't Want to Participate

Customers who do not wish to be bound by the settlement terms have the option to opt out. Opting out—formally known as submitting a "Request for Exclusion"—is the only way to preserve the right to independently sue Comcast over claims related to the breach. Requests to opt out must be postmarked or submitted online no later than June 1, 2026.

Customers may also object to the settlement by filing a written objection with the court by June 1, 2026. Those who object may still file a claim for a settlement payment. The court is scheduled to hold a Final Approval Hearing on July 7, 2026, at 10 a.m. ET at the James A. Byrne U.S. Courthouse, 601 Market Street, Philadelphia, Pennsylvania.

Customers who take no action will remain part of the settlement class and will give up any rights to file a separate lawsuit against Comcast related to the breach. They will not receive a cash payment but will be able to enroll in the identity protection services once the settlement is finalized.