A
record sum of $3.7 billion is being paid out to roughly 14 million military, veteran, and family-member customers through rebates, dividend payouts, and rewards programs of USAA—the largest ever for the military banker and insurer’s 103-year history.
Last year, members received $2.2 billion in financial rewards, according to the press release from USAA.
"We are committed to putting our members at the center of all we do and every decision we make," said Juan Andrade, President and CEO of USAA. "Sharing our financial results with our members reflects our responsibility to deliver strong value and exceptional service for the military community. We are taking action every day to help keep costs down and protect the long-term value of membership. Our members have sacrificed for our nation, and they deserve our very best."
In Texas alone, about 1.2 million military members, veterans, and their families shared $230 million in returned insurance dividends. “On average, Texans insured with USAA got $190,”
MySanAntonio reported.
Online
discussions on the returns show that some members are seeing larger returns, while some have had their returns cover at least their auto insurance costs. For others, they are reporting around $20, or aren’t seeing an email or any returns at all. “Just saw the email. Member since 1984, continuously. Getting a little less than $700,” wrote a USAA member.
USAA shared with NTD that members can find details on how to view their rewards on the Subscriber’s Account distribution
FAQ webpage on their website. The average amount members receive will vary based on the policies they hold and is expected to range from roughly $130 to $520, according to USAA. Eligible members will begin receiving dividends in December, either as a bill credit or a direct payment, depending on their chosen preference.
This gain for 2025 comes on the heels of the previous year, when USAA delivered much needed support to military members during a federal government shutdown,
providing nearly $450 million in zero-interest loans, payment extensions, and fee waivers to members facing missed paychecks. "USAA has helped more than 100,000 members with loans and flexible payment and fee arrangements," the association stated at the time.
Founded in 1922 by Army officers seeking to self-insure their vehicles, USAA began as the United States Army Automobile Association. As eligibility expanded to include all military branches, veterans, and their families, the organization evolved into the United Services Automobile Association (USAA). Over time, USAA grew from a mutual insurance company into a comprehensive financial services provider, offering banking, investments, and guidance to its members.
